Shipping
Delivery times, tracking, and what to do if something goes wrong in transit. Need more help? Email cs@nursedailylife.com.
Business days are Monday to Friday. Weekends and US public holidays are not counted in any number on this page.
How long will my order take?
Every item is made to order: 1–3 business days to print it, then 10–18 business days in transit. Total: 11–21 business days from the moment you order to the moment it lands. Same window wherever you are.
How much is shipping?
Orders $100 or more ship free, US and international. Under $100 it is a flat $11.99. One speed, one price, no express tier.
Do you ship internationally?
Yes, most countries worldwide, same 11–21 business days and same $11.99 (free over $100). Customs duties and import taxes are set by your country and are the customer's responsibility, and customs can add days we have no visibility into. See our Shipping Policy for the full details.
How do I track my order?
You'll get a tracking number by email once your parcel ships. Allow 1–3 business days for the first scan to appear, then follow it on our Track Your Order page.
My package is lost or arrived damaged. What now?
Email us within 7 days of the expected delivery date with photos of the product and the packaging. We'll send a replacement or refund you.
Why not offer express shipping?
Because we could not keep the promise. Every piece is printed to order, and once the parcel leaves us the carrier sets the pace. Charging extra for a faster label that still sits in the same queue is not something we want to do to a nurse.
Can you ship to a PO Box?
Yes, within the United States. International PO Box delivery may be limited, so use a street address where you can.
Will orders take longer around holidays?
A little, yes. Nurses Week and the Christmas period are our busiest times, so please order early if it's a gift.