Shipping policy

At NurseDailyLife, every piece is made to order, printed only after you place it, so nothing sits in a warehouse and nothing goes to waste. That means a short wait, and a product that was made for you. Here is exactly what to expect.

⏱️ How long it takes

Business days are Monday to Friday. Weekends and US public holidays are not counted anywhere on this page.

  • Making it: 1–3 business days. Each item is printed individually once your order comes in. Personalized items (names, units, specialties) may take an extra day while we proof the artwork.
  • Getting it to you: 10–18 business days.
  • Total, order to doorstep: 11–21 business days.

That window is the same whether you are in the US or anywhere else we ship. We would rather quote you the honest number than a short one we cannot keep.

🚚 Shipping rates

  • Orders $100 or more: FREE shipping, US and international.
  • Orders under $100: flat $11.99, US and international.

One shipping speed, one price. There is no express option, so nobody pays extra for a promise we cannot control once the parcel leaves us.

International orders 🌍

We ship to most countries. Delivery times vary by destination and customs processing, and customs can add days we have no visibility into. Please also note:

  • Any customs fees, duties or import taxes are set by your country and are the customer's responsibility.
  • The same applies to any extra handling charges added by local customs or your national postal service.
  • NurseDailyLife cannot control or refund customs delays or government-imposed charges.

Please note: delivery windows can run a little longer during peak periods: Nurses Week, Christmas, and other holiday rushes.

📦 Tracking your order

  • Every order ships with tracking.
  • You will get a tracking number by email as soon as your parcel leaves us.
  • Allow 1–3 business days for the first scan to appear. A new number often shows "no information" until the carrier picks it up.
  • Check any time on our Track Your Order page.

If tracking hasn't moved or your order looks delayed, email cs@nursedailylife.com and we'll chase it for you.

🧭 Where we ship

We ship to most countries worldwide, including:

  • United States (all 50 states)
  • Canada
  • United Kingdom
  • Australia & New Zealand
  • European Union countries
  • …and many more

If your country isn't offered at checkout, contact us. We can usually confirm whether we can get there.

❗ Important notes

  • Address accuracy. Please double-check your shipping address before you complete checkout. We can't be held responsible for orders sent to an address entered incorrectly.
  • Shipping delays. We are not responsible for delays caused by carrier problems, customs processing, severe weather or natural disasters, or an incorrect address supplied at checkout.
  • Lost or damaged orders. If your parcel is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date and we will make it right.
  • Undeliverable packages. If a parcel comes back to us as undeliverable (wrong address or refused delivery), reshipping costs are the customer's responsibility.
  • PO Boxes. We can ship to PO Boxes inside the United States. International PO Box delivery may be limited.

📧 Contact us

Questions about a shipment? We're happy to help.

Thank you for your patience, and for what you do every shift. We're honoured to make something just for you. 💙

Last updated: September 2026